The existence and application of assessment instruments increase the likelihood of success of digital governance, as well as digital transformation initiatives at different levels (local, regional, national, and international) and in other domains of the public sector (healthcare, education, justice, security, environmental planning, etc.). This Track examines frameworks, methods, and tools for measuring, assessing, and monitoring various aspects of digital governance and transformation development and progress, such as service provision, legal-organisational-semantic-technological interoperability, data quality, digital skills maturity, citizen engagement, infrastructure readiness, digital governance impact on citizens and societies, online services adoption, digital inclusion, the openness of government data, implementation of digital governance strategies and actions plans, and more. Additionally, this Track also invites papers that include reflections or enhancements on existing assessment methods currently used by nations or international organisations.
#1 - How public servants' characteristics, attitudes and competences affect perceptions of e-Participation? Evidence from St. Petersburg, Russia | Dmitriy Arkatov (National Research University Higher School of Economics, Russia)
#2 - Local Online Service Index and rurality: towards developing a measurement framework | Harekrishna Misra (Institute of Rural Management Anand, India), Sehl Mellouli (Laval University, Canada), Adegboyega Ojo (Maynooth University, Ireland)
#3 - Whither Haversine, and Whither Orthodromic? Inclusivity in geographical information systems education: lessons from India | Sundar Balakrishna (Government of Andhra Pradesh, India)
#4 - Measuring citizens' readiness to use electronic public services using clustering approach: the case of St. Petersburg (Russia) | Daria Andreevna Bakalets, Anastasia Alexeevna Golubeva, Evgenii Valerievich Gilenko (St. Petersburg State University, Russia)
#5 - Relationship between e-Government development and state capacity in Brazilian municipalities: a cluster and correspondence analysis | Thomas Piva Figueiredo, Maria Alexandra Cunha (Getúlio Vargas Foundation, Brazil), Erico Przeybilovicz (United Nations University (UNU-EGOV), Portugal)
