The existence and application of assessment instruments increase the likelihood of success of digital governance, as well as digital transformation initiatives at different levels (i.e., local, regional, national, and international), and in other domains of the public sector (i.e., healthcare, education, justice, security, environmental planning, etc.). This Track examines frameworks, methods, and tools for measuring, assessing, and monitoring various aspects of digital governance and transformation development and progress, such as service provision, legal-organisational-semantic-technological interoperability, data quality, digital skills maturity, citizen engagement, infrastructure readiness, digital governance impact on citizens and societies, online services adoption, digital inclusion, the openness of government data, implementation of digital governance strategies and actions plans, and more. Additionally, this Track also invites papers that include reflections or enhancements on existing assessment methods currently used by nations or international organisations.
#1 - Local e-Government development: results of an international survey | Dimitrios Sarantis, Delfina Soares (United Nations University, Portugal); Deniz Susar, Vincenzo Aquaro (UNDESA, USA)
#2 - The impact of digital government on the competitiveness of Brazilian states: an econometric study | Thiago José Tavares Ávila (Fundação Getúlio Vargas, Brazil); Allisson N. Gonçalves da Silva (Universidade Federal de Pernambuco, Brazil); Beatriz Barreto Brasileiro Lanza (University at Albany, USA)
#3 - Measuring the effects of using digital innovation contests as policy tools: towards an assessment instrument | Gustaf Juell-Skielse, Anders Hjalmarsson Jordanius (University of Borås, Sweden)
#4 - Why do public servants intend to open government data? The case of Taiwan | Yen-Chen Huang, Tong-yi Huang (National Chengchi University, Chinese Taipei)
#5 - Smart governance approaches and indicators in smart cities measurement frameworks | Manuella Maia Ribeiro (CETIC.br, Brazil); Javiera Fernanda Medina Macaya (Fundação Getúlio Vargas, Brazil)
