Ida Lindgren is an Associate Professor in Information Systems, Linköping University, Sweden. With a background in cognitive science, industrial ergonomics, and information systems, she strives to combine knowledge from multiple fields of research to increase our understanding of public service digitalization.

Her interests include digital government; citizen-government interactions; automation of work; digital service development; decision support; value creation; and theory-building. She serves as Associate Editor of Government Information Quarterly, vice-chair of the IFIP WG 8.5 in ICT and public administration, member of 2022-2023 Board of the Digital Government Society, as well as being involved in the organization of the IFIP EGOV-CeDEM-ePart conference series.