Track 7: Building Digital Public Infrastructure (DPI) for Scalable and Inclusive Digital Service Delivery

The digital transformation of governance relies on a well-designed Digital Public Infrastructure (DPI), which serves as the backbone for scalable, inclusive, and efficient public services. The development of interoperable digital ID systems, secure payment platforms, and data exchange mechanisms enables governments to enhance service delivery, promote economic participation, and strengthen digital trust. Ensuring resilient, universally accessible DPI is essential to fostering digital inclusion and supporting future-ready societies.

This Track invites discussions on DPI as a fundamental enabler of digital governance, exploring policy frameworks, regulatory models, and implementation strategies that ensure secure, adaptable, and interoperable infrastructure. Contributions may examine how DPI supports large-scale public service innovation, enhances cross-border collaboration, and facilitates private-sector engagement.

Additionally, the Track addresses the evolving role of the workforce in DPI-driven ecosystems, including capacity-building efforts, digital skills development, and strategies to bridge the digital divide. Contributions examining co-creation practices in the development and implementation of DPI, particularly those involving users and stakeholders, are welcome where relevant. Regional differences in DPI adoption and governance will also be explored, alongside comparative studies on how countries design and implement DPI to meet scalability challenges and ensure inclusive digital service access. This Track also welcomes empirical and conceptual papers that present implementation experiences and real-world deployments of DPI, examining its role in unlocking the transformative potential of digital technologies, fostering sustainable development, and delivering accessible, citizen-centric digital services.