AI-enabled co-creation in evidence-based policymaking – Modelling, reflection and refinement

Co-creation can raise the level of user acceptance and plausibility of services and technologies, contributing to sustainable public service provision. The use of Artificial Intelligence (AI), opening opportunities for public service innovation and citizen involvement, can enhance co-creation. In addition, developing co-creation as a core competence requires an interdisciplinary perspective which besides AI includes considerations of sustainability, evidence-based decision-making, and ethics.

This paper proposes a workshop that aims to raise awareness and build a stakeholder network around the integration of AI-enabled co-creation into evidence-based policymaking. The workshop participants will explore a conceptual model designed to support the co-creation of digital public services and policies, critically examine its strengths and limitations, and share experiences from diverse institutional and regional contexts to foster international cooperation.

Through an interactive dialogue, the workshop will also address the technical, societal and ethical implications of the public sector’s use of AI, promoting a human-centered and value-driven approach to innovation. By bridging theory, technology and practice, the workshop will offer a platform for rigorous analysis, participatory discussion, and international knowledge exchange on the future of co-created and AI-enabled policymaking.