< back

Paper Session 7

Thursday, 24 September 2020 | 12:00 - 14:00 |


Icon paper sessions

Digital Transformation of Public Services and Administration

Digital transformation has become an essential part of the strategic agendas, both in the public and the private sector. The track focuses on new and reusable ways to use digital technologies in revolutionising the way digital public services are provided through the proper transformation of organisational, semantic and technological aspects of administration. Such ways may include re-engineering the processes, applying “once-only” principles to data and systems, establishing paperless and “beyond bureaucracy” practices, automating internal operations of government organisations, improving productivity and skills of the public servants or improving access to government information and public services by citizens and businesses.


NOTE: paper titles and authors are shown here as extracted from EDAS; the accuracy of this data is the responsibility of the author(s).

#1 - Interplay of Core-Competencies Leading to Implementation of Future Oriented and Sustainable E-Governance: A Mixed Method Research by Apeksha Hooda

#2 - The Role of Open Data in Enabling Fiscal Transparency and Accountability in Municipalities in Africa: South Africa and Nigeria Case Studies by Paul Kariuki, Jude Adekunle Adeleke and Lizzy Oluwatoyin Ofusori

#3 - E-government in Poland in Public Data and Opinions of Poles: Empirical Analysis by Izabela Kapsa and Magdalena Musia?-Karg

#4 - Impression Analysis of Trending Topics in Twitter with Classification Algorithms by David Valle-Cruz, Asdrúbal López Chau and Rodrigo Sandoval-Almazan

#5 - Connecting the Unconnected - Innovations in Mobile Government in the Indian State of Andhra Pradesh by Sundar Balakrishna

#6 - Identifying Design Principles for Proactive Services Through Systematically Understanding the Reactivity-Proactivity Spectrum by Regina Erlenheim, Dirk Draheim and Kuldar Taveter

#7 - Cross-Administration Comparative Analysis of Open Fiscal Data by Fathoni A. Musyaffa, Jens Lehmann and Hajira Jabeen

#8 - Technology Adoption for Emergency Preparedness and Response in Rural Areas: Identifying the Main Determinants by Yenisel Gulatee, Qianli Yuan, Mila Gasco, J. Ramon Gil-Garcia, Megan Sutherland-Mitzner and Theresa Pardo


Adegboyega Ojo
National University of Ireland Galway
Efthimios Tambouris
University of Macedonia