After more than a year of experience of the COVID-19 crisis, we have many reasons for reflecting on deep questions that challenged pre-existing social, political, economic, and/or environmental situations. The pandemic has fundamentally altered many aspects of our life and society with both short-term and likely long-term effects. The public managers have needed to rethink their role for the "new normal", and new critical challenges have emerged from different perspectives. Digital technologies have contributed significantly to managing the challenges posed by the pandemic by enabling digital transactions of citizens and businesses with government agencies, teleworking of public servants, and remote cooperation among government agencies. COVID-19 was a strong drive for the further development of digital governance and the advancement of the digital transformation of government. Furthermore, the use of digital technologies in government are expected to be of critical importance for managing the challenges (economic, social, political) of the post-pandemic period. Track 14 at ICEGOV welcome submissions that bring first findings of ongoing research, as well as reflections and critical points of view, concerning the use of digital technologies and the development of digital governance for the management of the challenges of both the COVID-19 period and also of the following post-pandemic period.
Note that paper titles and authors are shown here as extracted from the conference paper management system (EDAS). The accuracy of the provided data is the responsibility of the author(s). [A] denotes a presentation in Athens; [O] denotes an online presentation.
#1 [O] - Developing digital governance for managing the challenges of the COVID-19 pandemic: case study India by Sushil Prakash; Ilaventhan Gunalan
#2 [O] - Digital loan sharks in India and regulatory framework: an assessment by Kawaljit Kaur, Vigneswara P Ilavarasan
#3 [O] - e-Government service demand prediction and forecasting during COVID-19 pandemic: SARIMA model based exploration by Harekrishna Misra, Ankit Sontakke, Rama Krushna Das
#4 [O] - Circular thinking, social innovation and governance by Jose Esteban Gabarda Balaguer
#5 [O] - Using chatbots to enlarge human capabilities: insights from a pandemic context by Fernando Bichara Pinto, Marie Anne Macadar
