How can e-Participation help formulate and prioritise reforms and accelerate digital transformation?

How can e-Participation prioritize reforms? By encouraging beneficiaries to participate in a two-way communication and activating the relationship between government agencies and beneficiaries, e-Participation provides clear insights on the voice of beneficiaries and their preferences which is used as an input in the decision-making process. This input aids government bodies in identifying problems facing beneficiaries, analyzing them, and prioritizing reforms accordingly through having a first-hand view on the challenges that the beneficiaries are facing.

How can e-Participation accelerate Digital Transformation? Participation is one of the four values in The Kingdom of Saudi Arabia’s national digital government strategy. Through two-way communication, the beneficiaries can participate in sharing opinions, comments, impressions, and other forms of feedback. In addition, the beneficiary also could co-create innovative solutions for nation-wide problems that government agencies face, which fulfills the digital government\'s mission; smoothly provide integrated government E services by leveraging technology, focusing on beneficiaries’ preferences, and making big strides in digital transformation.

Core questions:

• How do we ensure broad civic deliberation and co-creation to drive innovative and user-centric reforms of the public sector service delivery?
• What current e-Participation trends will facilitate value-adding engagement in design and decision making, and which may not?

Objectives for the participants

• Discuss the current and future state of the E-Participation approach in Saudi Arabia
• Discuss the digital transformation of the National Digital Platform Strategy and the future state digital landscape
• Discuss ways to utilize e-Participants to define and prioritize digital reforms