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ICEGOV 2022 – Roundtable Session 3

Wednesday, 5 October 2022 | 11:00 - 13:00 | Minho Room


How can e-Participation help formulate and prioritise reforms and accelerate digital transformation?

How can e-Participation prioritize reforms? By encouraging beneficiaries to participate in a two-way communication and activating the relationship between government agencies and beneficiaries, e-Participation provides clear insights on the voice of beneficiaries and their preferences which is used as an input in the decision-making process. This input aids government bodies in identifying problems facing beneficiaries, analyzing them, and prioritizing reforms accordingly through having a first-hand view on the challenges that the beneficiaries are facing.

How can e-Participation accelerate Digital Transformation? Participation is one of the four values in The Kingdom of Saudi Arabia’s national digital government strategy. Through two-way communication, the beneficiaries can participate in sharing opinions, comments, impressions, and other forms of feedback. In addition, the beneficiary also could co-create innovative solutions for nation-wide problems that government agencies face, which fulfills the digital government\'s mission; smoothly provide integrated government E services by leveraging technology, focusing on beneficiaries’ preferences, and making big strides in digital transformation.

Core questions:

  • How do we ensure broad civic deliberation and co-creation to drive innovative and user-centric reforms of the public sector service delivery?
  • What current e-Participation trends will facilitate value-adding engagement in design and decision making, and which may not?

Objectives for the participants

  • Discuss the current and future state of the E-Participation approach in Saudi Arabia
  • Discuss the digital transformation of the National Digital Platform Strategy and the future state digital landscape
  • Discuss ways to utilize e-Participants to define and prioritize digital reforms


Morten Meyerhoff Nielsen
United Nations University (UNU-EGOV)
António Tavares
University of Minho
Julienne Chen
EIT Urban Mobility
Majed F. Alharbi
Ministry of the Municipal and Rural Affairs and Housing
(Saudi Arabia)
Nibal Idlebi
Yasser Alshamari
Digital Government Authority
(Saudi Arabia)