The existence and application of assessment instruments increase the likelihood of success of digital governance, as well as digital transformation initiatives at different levels (i.e., local, regional, national, and international), and in other domains of the public sector (i.e., healthcare, education, justice, security, environmental planning, etc.). This Track examines frameworks, methods, and tools for measuring, assessing, and monitoring various aspects of digital governance and transformation development and progress, such as service provision, legal-organisational-semantic-technological interoperability, data quality, digital skills maturity, citizen engagement, infrastructure readiness, digital governance impact on citizens and societies, online services adoption, digital inclusion, the openness of government data, implementation of digital governance strategies and actions plans, and more. Additionally, this Track also invites papers that include reflections or enhancements on existing assessment methods currently used by nations or international organisations.
#1 - Assessment of the "Nursing Observatory" as a support tool to combat the contamination of nursing professionals by COVID | Matheus M Cruz, Flavia Cristina Bernardini, Raissa Barcellos (Fluminense Federal University, Brazil)[withdrawn]#2 - Integrated social registry - a potential pathway towards efficient rural welfare delivery | Ajay More (Indian Institute of Management Visakhapatnam, India); Prashant Mittal (National Informatics Centre, India)
#3 - ADACOP: a big data platform for open government data | Andrés Moreno, José Molano Pulido, Juan Gomez-Morantes, Rafael Gonzalez (Pontificia Universidad Javeriana, Colombia)
#4 - Fake news goes viral! Determination and analysis of virality of socially relevant events in digital governance | Sachin Kumar (University of Delhi, India); Alok Nikhil Jha (Indian Institute of Technology Delhi, India)
#5 - Understanding the state of local level e-Governance responsiveness in India, Nepal and Bhutan | Saima Khan (University of Development Alternative, Bangladesh); Moinul Zaber (United Nations University, Portugal)
