The existence and application of assessment instruments increase the likelihood of success of digital governance, as well as digital transformation initiatives at different levels (i.e. local, regional, national, international) and in different domains of the public sector (i.e. healthcare, education, justice, security, environmental planning, etc.). This track examines methods, frameworks, and tools for measuring various aspects of digital governance and transformation development and progress, such as service provision, organisational-semantic-technologicallegal interoperability, data quality, digital skills maturity, citizen engagement, infrastructure readiness, and more. The track invites papers presenting methods and instruments that can be used to monitor and assess the progress of digital governance and transformation, and to analyse the relationship between public policy and society, especially on how public services delivery affects citizens, not excluding reflections or enhancements on existing assessment methods currently in use by nations or international organisations.
Note that paper titles and authors are shown here as extracted from the conference paper management system (EDAS). The accuracy of the provided data is the responsibility of the author(s). [A] denotes a presentation in Athens; [O] denotes an online presentation.
#1 [A] - Who is behind the scenes of the ICT backstage? A study of the ICT resources in local governments by Luis Felipe M Ramos, Mariana Lameiras, Delfina Soares, Luis Amaral
#2 [A] - Transforming digital inclusion services to enhance women development in Mexico by Yolanda Martinez, Ana Gonzalez Ramos
#3 [A] - Measuring the digital economy and society: a study on the application of the digital economy and society index in the western Balkans by Zoran Jordasnoki, Morten Meyerhoff Nielsen
#4 [O] - Security and threats in the Brazilian e-Voting system: a documentary case study based on public security tests by Jéssica Pegorini, Alinne Souza, André Ortoncelli, Rodrigo Pagno, Newton Carlos Will
#5 [O] - Reframing e-Participation for sustainable development by Victoria Palacin, Angelica Marie Zundel, Vincenzo Aquaro, Wai Min Kwok
#6 [O] - Re-designing the UN e-Government Survey in light of the 2030 Agenda for Sustainable Development: towards a post-COVID digital society by Gianluca C. Misuraca, Rony Medaglia, Vincenzo Aquaro
