Jeremy Millard has over forty years' global experience working with governments, development agencies, and private and civil sectors in all parts of the world. His current work focuses, first, on how new technical and organisational innovations transform government and the public sector, and second on social and other forms of open of innovation across society and the economy. Jeremy's most recent assignments for the European Commission include studies on administrative burden reduction and on developing business models for ICT and ageing. He has helped design Europe's eGovernment research and Action Plans for many years, including the current programme on ICT-enabled public sector innovation. He has also been an expert since 2008 for the UN on their global eGovernment development surveys, was rapporteur to the 2013 report on the importance of governance issues for the UN's post-2015 development agenda, and in 2015 for innovating public service delivery for sustainable development.

For the OECD, he prepared a survey on back-office developments in support of user-centred eGovernment strategies, and has recently completed a second study on eGovernment and Open Government in the Western Balkans. In 2014, Jeremy undertook a study for ESCWA on integrated service delivery across the Arab Region. Jeremy recently worked with the UN University in Portugal on two assignments: Governance, Digitization and the 2030 Sustainable Development Agenda, and on developing a handbook on Knowledge Society Policy together with UNESCO. Regarding recent experience on new types of innovation, Jeremy led a study on the theoretical, empirical and policy implications of social innovation in Europe, is currently leading a poverty reduction and sustainable development study as part of the Social Innovation Driving Force of Social Change project with global partners and is examining the social innovation and sustainability implications of the makers movement.