Disruptive technologies that emerged in recent years are advancing and focusing mainly on consumers and private sector. Public sector is lagging behind in adopting these new technologies and benefiting from them. On one hand, this possibly stems from lack of resources and governance, while on the other side the public sector is constrained by legacy systems that stand in the way of new inventions. Interoperability is one of the elements to combine old systems with the emerging technologies.
The European Interoperability Framework can be used for guidance on how to set up interoperable digital public services, while the Digital Europe Programme will help Europe achieve technological sovereignty by deploying new digital technologies, in order to support digital transformation that will guarantee high quality public services benefiting citizens and businesses.
This session will debate the future of Digital Governance within the rapidly evolving global landscape, and with a specific focus on the European Union policy context, characterised by the recent launch of the strategy for shaping Europe´s Digital Future and the ´Digital Decade´ package.
To this end, the session will start with the announcement of the launch of the JRC Science for Policy Report ´Exploring Digital Government Transformation: understanding public sector innovation in a data-driven society´ outcome of the DigiGov research project conducted by the European Commission´s Joint Research Centre, within the framework of the ELISE Action of the ISA2 Programme of DIGIT, and involving a community of recognised experts and representatives of key stakeholders.
Drawing on the scenarios for Digital Europe at the horizon 2040 designed as part of the DigiGov research, the panelists will present and discuss results from work conducted by the European Commission services and future orientations in the area of Innovative Public Services and Smart Cities, as well as the experience of the OECD on Digital government and open data, focusing on how Artificial Intelligence and other cognitive and predictive emerging technological paradigms can reshape the relationship between government and citizens, and how to rebuild trust in the public sector, redefining governance in a human-centric perspective.
Natalia Aristimuño Pérez is responsible for the Interoperability Unit in the Directorate-General of Informatics in the European Commission since March 2017. The main purpose being to support the ISA² programme, which provides interoperability solutions for public administrations, businesses and citizens. Before that, she was the head of the units delivering solutions on human resources, decision-making, document management and knowledge management domains. Since she joined the European Commission in 2000, she has always been involved in providing solutions making users life easier and public administrations - including the European Commission - more efficient.