Accepted papers

This is a list of accepted papers for ICEGOV 2021 and their respective presentation slot in the conference programme. Clicking on the session’s name will provide more details about that session. Note that paper titles and authors are shown here as extracted from the conference paper management system (EDAS). The accuracy of the provided data is the responsibility of the author(s). [A] denotes a presentation in Athens; [O] denotes an online presentation.

This list was last updated on 23 September 2021.


 Tuesday, 5 October 2021 | 10h00 – 17h00

Doctoral Colloquium

#1 [A] – Assessing the effects of Crowdlaw initiatives: experiences from Latin America by Ana Luisa de Moraes Azenha

#2 [O] – Technology-mediated citizens co-production on disaster management: the case of highly urbanized city by Vicente Pitogo, Francisco Magno

#3 [A] – Digital transformation and the public sector workforce: an exploration and research agenda by Andres Aguilera

#4 [A] – Internet of healthcare: opportunities and legal challenges in internet of things-enabled telehealth ecosystems by Richard Rak


Wednesday, 6 October 2021 | 11h00 – 13h00

Paper Session 1: Artificial Intelligence and Internet of Things in governance

#1 [A]Human control and discretion in AI-driven decision-making in government by Lilian Mitrou, Marijn Janssen, Loukis Euripides

#2 [A]Developing a national strategy for artificial intelligence: the case of Greece by Theodoros Papadopoulos, Yannis Charalabidis

#3 [O]The spread of Artificial Intelligence in the public sector: a worldwide overview by Giulia Maragno, Luca Tangi, Luca Gastaldi, Michele Benedetti

#4 [O]AI public policies in Latin America: disruption or more of the same? by Raul Zambrano, Jenny Marcela Sánchez-Torres


Paper Session 2: Distributed ledgers and Blockchain technologies in governance

#1 [A]Blockchain-based carbon trading mechanism to elevate governance and smartness by Alia Al Sadawi, Malick Ndiaye

#2 [A] – Ushering a trust-based benefit delivery ecosystem in rural India powered by Blockchain by Ajay More, Abhishek Sah, Shilpa Singh

#3 [O] – A survey on Blockchain-based student certificate management system by Sarala Murugesan, Muralidhara Benakanahally Lakshminarasaiah


Paper Session 3: Privacy, security, legal informatics, and ethics in digital governance

#1 [A] – A literature review on digital ethics from a humanistic and sustainable perspective by Luis Teran, Jhonny Pincay, Ivo Wallimann-Helmer, Edy Portmann

#2 [A]Clustering legal artifacts using text mining by Zoi Lachana, Michalis Avgerinos Loutsaris, Charalampos Alexopoulos, Yannis Charalabidis

#3 [A]Embedding personal data minimization technologies in organizations: needs, vision and artifacts by Mortaza S. Bargh, Ronald Meijer, Susan van den Braak, Alexander Latenko, Marco Vink, Sunil Choenni

#4 [A] – A methodology for evaluating advanced legal data infrastructures by Shefali Virkar, Loukis Euripides, Charalampos Alexopoulos

#5 [O] – Fostering trust through ethical data sharing by Rooksana Rajab


Wednesday, 6 October 2021 | 14h00 – 16h00

Paper Session 4: Bridging research and practice in governance and policy-making

#1 [A]IT portfolio management as a framework for managing technical debt by Mille Edith Nielsen, Søren Skaarup

#2 [A]Gazing adoringly at the data? Reflecting on the promises of a data analytics implementation in the public sector: a case study by David Jamieson, Rob Wilson, Victoria Pagan

#3 [A] – Bringing innovation towards efficient policy-making in ICT-enabled service provision for senior citizens by Merilin Liutkevicius, Teona Gelashvili, Ingrid Pappel

#4 [A]Public sector innovation through design thinking: applying a participatory policy design practice to support the formulation of a national digital transformation strategy by Athanasia Routzouni, Stefanos Gritzalis, Nikolaos Dimitrios Vasilakis, Athanasia Pouloudi

#5 [A] – A historical analysis on interoperability in Estonian data exchange architecture: perspectives from the past and for the future by Eric B Jackson, Richard Dreyling, Ingrid Pappel


Paper Session 5: Digital governance and geographic inequalities

#1 [A]Digital inclusion and gender-associated indicators: a critical review of post-2010 literature by Morten Meyerhoff Nielsen, Mercy Makpor

#2 [O] – The internet users’ opinions on public e-Services: empirical analysis by Izabela Kapsa, Magdalena Musiał-Karg

#3 [O] The digital divide and the smart digital governance in Brazil: tensions between the skills of multiple policy areas and the needs of society by Alandey Severo Leite da Silva, Antonio Alberto Teixeira, Tatiana Carvalho Ramos Cavalcanti

#4 [O]Public procurement and social inclusion in the network society by Francois B Van Schalkwyk, Michael P Canares


Paper Session 6: Digital governance assessment methods (part 1)

#1 [A]Are we ready? Emerging-country civil servants’ readiness to provide a data-driven public service by Marina Ruiz Mondragón, Marco Beltrán, Hanane Lasmi, Ileana Palaco, David Zamora

#2 [A] – A framework for digital government transformation performance assessment and toolkit for developing country by Lukman Lamid

#3 [O]A holistic methodology for digital governance transition and measuring its effect on enterprise companies by Taskin Kocak, Ediz Ozturk


Wednesday, 6 October 2021 | 18h00 – 19h40

Poster Exhibition & Welcome Reception

#1 [A]Application of data from social networks for value-based management of city development programs by Boris Nizomutdinov, Anna Borisovna Uglova, Vladimir Kazak

#2 [A]Towards a button-up approach to inclusive digital identity systems by João Marco C. Silva, Vítor Francisco Fonte, Antonio Sousa

#3 [A]Examination of “pending bill” campaigns in Turkey during COVID-19: the poverty-assistance vulnerability by Burcu Demirdöven, Ecem Buse Sevinç Çubuk, Ali Tonka

#4 [A]Development of a method for assessing the accessibility of the urban environment for low-mobility groups of the population based on Google Maps reviews by Boris Nizomutdinov, Vladimir Kazak

#5 [A]Smart municipal governance system using confluence of technologies in a developing country scenario by Venkat Bakthavatchaalam, Karthik Shivashankar

#6 [A]Towards the inclusion of co-creation in the European Interoperability Framework by Cesar Casiano Flores, A. Paula Rodriguez Müller, Valerie Albrecht, Joep Crompvoets, Trui Steen, Efthimios Tambouris

#7 [O]A research for measuring the effects of COVID-19 on digital transformation within enterprise companies by Taskin Kocak, Ediz Ozturk

#8 [O]Uber for public school buses and limits to sharing? by Ann Jansson, Karin Skill


Thursday, 7 October 2021 | 11h00 – 13h00

Paper Session 7: Digital transformation of public services and administration (part 1)

#1 [A] – A common data model for once-only cross-border data exchanges in Europe by Maria Siapera, Konstantinos Douloudis, Gerasimos Dimitriou, Andriana Prentza

#2 [A] – Diagnosis of Brazilian subnational government service portals by Daniel Valotto, Yohanna Juk, Beatriz Barreto Brasileiro Lanza, Thiago Avila

#3 [O]A machine learning approach for medical device classification by Aaron Ceross, Jeroen Bergmann

#4 [O] – A case of the governance of digital technology in tax administration: a dynamic capability perspective by Fatemeh Ahmadi Zeleti, Grace S Walsh, Adegboyega Ojo, Emer Mulligan

#5 [O] – An information systems artifact approach to evaluate e-Government services in Rwanda by Solange Mukamurenzi, Åke Grönlund, Sirajul Islam

#6 [O]Digital biometric authentication and citizens’ right to food: neglect of the “local” in India’s Aadhaar-enabled Public Distribution System by Nikita Nagaraj, Amit Prakash


Paper Session 8: Open and collaborative Governance

#1 [A]An open government benchmarking for the Geneva state by Athanasios Priftis

#2 [A]The suitability of Facebook as a digital platform for constantly perform e-Participation activities by Ayman Abdul Hadi Alarabiat, Nemer Wahbeh

#3 [O] – Data-driven decision making in Indian smart cities: promoting data culture, use cases and visualization by Irene Anna Shaji, Gayatri Doctor, Poornima Dore

#4 [O] – Empowering cities through open data: open government data initiatives in India by Gayatri Doctor, Prajakta Joshi

#5 [O]Evaluating the application of NLP tools on mainstream participatory budgeting processes in Scotland by Jonathan Davies, Miguel Arana-Catania, Rob Procter, Felix-Anselm van Lier, Yulan He

#6 [O]Towards enrichment of the open government data: a stakeholder-centered determination of high-value data sets for Latvia by Anastasija Nikiforova


Paper Session 9: Smart sustainable cities, regions, and communities

#1 [A]Adoption and use of mobile applications by local governments: the case of Portugal by Gonçalo Paiva Dias

#2 [A] – Gendering the smart cities: addressing gender inequalities in urban spaces by Javiera Fernanda Medina Macaya, Soumaya Ben Dhaou, Maria Alexandra Cunha

#3 [A]Conception of a digital mobility platform for citizens in rural areas by Vera Spitzer, Maria Wimmer

#4 [A] – Drivers and barriers for the development of smart sustainable cities: a systematic literature review by Luiza Schuch de Azambuja

#5 [O] – The concept of smart cities: diverging understanding and expectations by practitioners: results from a qualitative study in a German city by Roman Antoschin, Maria Wimmer

#6 [O] – Exploring the challenges of ICT governance in Brazilian smart cities by Luiz Claudio Diogo Reis


Thursday, 7 October 2021 | 14h00 – 16h00

Paper Session 10: Digital Governance in light of social, political, economic, and environmental crises

#1 [A] – Telework development before, during and after COVID-19, and its relevance for organizational change in the public by Noella Edelmann, Jeremy Millard

#2 [A] Investigating COVID-19 tracing apps as e-Government service in an European context by Marlon Freire, Jordana Casarin

#3 [A] – Digital governance: the case of proofs of vaccination by Aiste Gerybaite

#4 [O]Open data governance in the time of the pandemic by Erwin A Alampay

#5 [O]Economic sustainability in the face of the COVID-19 crises: what Brazil and Colombia digital governments reveal? by Jamille Carla Oliveira Araujo, Fernando Gentil de Souza


Paper Session 11: Digital governance assessment methods (part 2)

#1 [A] – Who is behind the scenes of the ICT backstage? A study of the ICT resources in local governments by Luis Felipe M Ramos, Mariana Lameiras, Delfina Soares, Luis Amaral

#2 [A] – Transforming digital inclusion services to enhance women development in Mexico by Yolanda Martinez, Ana Gonzalez Ramos

#3 [A] – Measuring the digital economy and society: a study on the application of the digital economy and society index in the western Balkans by Zoran Jordasnoki, Morten Meyerhoff Nielsen

#4 [O]Security and threats in the Brazilian e-Voting system: a documentary case study based on public security tests by Jéssica Pegorini, Alinne Souza, André Ortoncelli, Rodrigo Pagno, Newton Carlos Will

#5 [O] – Reframing e-Participation for sustainable development by Victoria Palacin, Angelica Marie Zundel, Vincenzo Aquaro, Wai Min Kwok

#6 [O] – Re-designing the UN e-Government Survey in light of the 2030 Agenda for Sustainable Development: towards a post-COVID digital society by Gianluca C. Misuraca, Rony Medaglia, Vincenzo Aquaro


Paper Session 12: Industry and Public Sector (part 1)

#1 [A] – Engaging the citizen in public service innovation ecosystems: insights from the Netherlands and Italy by Nitesh Bharosa, Claudio Petti, Federica Marangio, Wikke Alphenaar

#2 [A] – Guidelines for sustainable open source communities in the public sector: 5 key lessons by Barbora Kudzmanaite, Vivien Devenyi, Chloé Dussutour, Maha Shaikh, Monika Sowinska

#3 [A]Towards co-creating getting a transport card integrated public service by Alexandros Gerontas, Eleni Panopoulou, Georgia Zempila, Efthimios Tambouris, Anastasia Akrivousi, Konstantinos Farmakis, Stamatia Papadimopoulou, Konstantinos Tarabanis

#4 [O]Analysis of the usage of the core public service vocabulary application profile: differences in implementation cases and future improvement points by Miguel Alvarez Rodriguez, Michiel De Keyzer, Florian Barthélemy, Alexandre Beaufays

#5 [O]A federated approach to health and wellbeing knowledge base: the case of Hale&Hearty project by Fatemeh Ahmadi Zeleti, Helena Campbell, Rhoda Kerins


Friday, 8 October 2021 | 11h00 – 13h00

Paper Session 13: Digital transformation of public services and administration (part 2)

#1 [A]Improving electronic public procurement using the once-only principle by Konstantinos Douloudis, Maria Siapera, Andriana Prentza

#2 [A] – Governing and monitoring the digital transformation: assessing the Qatari experience since 2003 by Morten Meyerhoff Nielsen, Waleed Kamaleldin Mahmoud Ali

#3 [A]Interoperability skills and competencies: the drivers for digital growth in public administrations by Konstantina Kyriakopoulou, Victoria Kalogirou, Georges Lobo, Ludovic Mayot, Cesar Casiano Flores, Joep Crompvoets, Evrim Tan, Katarina Manojlovic

#4 [A]Municipal platforms: an investigative case study from a Norwegian municipality by Ahmed M. Ibrahim

#5 [O]e-Government strategies’ evaluation: a qualitative comparative analysis on e-Government strategic objectives set over the years by the European Commission and the Greek government by Zoi Patergiannaki, Yannis Pollalis

#6 [O] – Leadership and trust as key pillars in “smart governance” for inclusive growth in the 4th industrial revolution (4IR): evidence from South Africa by More Manda


Paper Session 14: Digital Governance, COVID-19 and post-pandemic challenges

#1 [O]Developing digital governance for managing the challenges of the COVID-19 pandemic: case study India by Sushil Prakash; Ilaventhan Gunalan

#2 [O]Digital loan sharks in India and regulatory framework: an assessment by Kawaljit Kaur, Vigneswara P Ilavarasan

#3 [O]e-Government service demand prediction and forecasting during COVID-19 pandemic: SARIMA model based exploration by Harekrishna Misra, Ankit Sontakke, Rama Krushna Das

#4 [O]Circular thinking, social innovation and governance by Jose Esteban Gabarda Balaguer

#5 [O]Using chatbots to enlarge human capabilities: insights from a pandemic context by Fernando Bichara Pinto, Marie Anne Macadar


Friday, 8 October 2021 | 14h00 – 16h00

Paper Session 15: Digital transformation of public services and administration (part 3)

#1 [A]Overcoming challenges in the silver economy by connecting services in the silver hub: the tool to provide the basis for the innovative solutions by Taivo Kangilaski;,Sidra Butt, Ingrid Pappel, Erik Kangilaski

#2 [A] – PassBot: a chatbot for providing information on getting a Greek passport by Panteleimon Antoniadis, Efthimios Tambouris

#3 [A] – Reengineering of administrative urbanization and edification processes: a case study of three Portuguese municipalities by Helena Maria Pires Barrenho, José Biléu Ventura, Andreia Dionísio

#4 [O] – Unpacking digital accountability: ensuring efficient and answerable e-Governance service delivery by Swapnil Sharma, Arpan K Kar, Manmohan Gupta

#5 [O] – Validating the usage of occupational classification systems in the process of creating a national virtual competency assistant within the EU labor market by Markko Liutkeviius, Regina Erlenheim


Paper Session 16: Industry and Public Sector (part 2)

#1 [A]Improving Cape Verde’s digital governance strategy formulation process by Wagner S. Araujo, Mário Cardoso, João Cruz

#2 [A]Innovative tools for the management of feral goats. Local authority’s digital governance attempts to control and reduce the number of escaped/unattended domesticated goats on the island of Rhodes Greece by Aikaterini A Tsakmakidou, Panagiotis Stamatis, Evdokia S Patta-Apostolidi

#3 [A]Interoperability legal patterns: a concept for Greece by Fotios Fitsilis, Victoria Kalogirou

#4 [A]Public administrations’ digital response to COVID-19 in the European Union: a closer look at the enabling factors by Miguel Alvarez Rodriguez, Allegra Crahay, Chloé Dussutour, Ghita Ennadif, Sara Talpo

#5 [A]Using linked open data for automating digital public administration reporting by Anastasia Sofou, Miguel Alvarez Rodriguez