{"id":3403,"date":"2025-02-10T14:00:40","date_gmt":"2025-02-10T14:00:40","guid":{"rendered":"https:\/\/www.icegov.org\/2025\/?page_id=3403"},"modified":"2026-02-23T13:48:33","modified_gmt":"2026-02-23T13:48:33","slug":"track-4","status":"publish","type":"page","link":"https:\/\/www.icegov.org\/2026\/track-4\/","title":{"rendered":"Track 4"},"content":{"rendered":"\n

Track 4: Digital transformation and innovation in the Public Sector<\/h2>\n\n\n\n

The need for innovation in the public sector extends beyond adopting emerging technologies; it also involves reimagining traditional processes and frameworks to enhance efficiency and effectiveness. This Track addresses digital transformation efforts and innovations that improve public sector operations, focusing on conventional approaches and proven strategies. Discussions will explore the drivers and motivations behind digital transformation initiatives at various levels of government, their technical and non-technical enablers, and the processes and strategies adopted. Contributions analysing process re-engineering, the application of “once-only” principles, the establishment of paperless workflows, and the adoption of “beyond bureaucracy” practices are especially welcome. <\/p>\n\n\n\n

Papers can also focus on creating innovative service-delivery ecosystems, regulatory frameworks, cross-border services, new approaches to collaborative governance, and frameworks to improve access to public services. Additionally, this Track considers case studies and analyses of organisational innovations, civic-tech-driven governance models, and public-private collaborations in areas such as Environmental, Social, and Governance (ESG) strategies. <\/p>\n\n\n\n

Contributions examining digital capacity building, workforce upskilling, youth empowerment, productivity enhancement, and skills development within public sector organizations are particularly encouraged. Papers highlighting real-world experiences, institutional reforms, and the demonstrable impacts of digital transformation initiatives are especially welcome, as are studies that identify replicable success factors in public sector innovation and citizen engagement.<\/p>\n\n\n\n

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Track Chairs<\/h2>\n\n\n\n
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Sorin Dan<\/h4>\n

Associate Professor<\/p>\n

University of Vaasa<\/p>\n

Finland<\/p>\n

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Beatriz Lanza<\/h4>\n

Consultant<\/p>\n

United Nations University (UNU-EGOV)<\/p>\n

Portugal<\/p>\n

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Gianluca Misuraca<\/h4>\n

Departament of Design<\/p>\n

Politecnico di Milano<\/p>\n

Italy<\/p>\n

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Track 4: Digital transformation and innovation in the Public Sector The need for innovation in the public sector extends beyond adopting emerging technologies; it also involves reimagining traditional processes and frameworks to enhance efficiency and effectiveness. This Track addresses digital transformation efforts and innovations that improve public sector operations, focusing on conventional approaches and proven […]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3403","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.icegov.org\/2026\/wp-json\/wp\/v2\/pages\/3403","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.icegov.org\/2026\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.icegov.org\/2026\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.icegov.org\/2026\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.icegov.org\/2026\/wp-json\/wp\/v2\/comments?post=3403"}],"version-history":[{"count":9,"href":"https:\/\/www.icegov.org\/2026\/wp-json\/wp\/v2\/pages\/3403\/revisions"}],"predecessor-version":[{"id":6655,"href":"https:\/\/www.icegov.org\/2026\/wp-json\/wp\/v2\/pages\/3403\/revisions\/6655"}],"wp:attachment":[{"href":"https:\/\/www.icegov.org\/2026\/wp-json\/wp\/v2\/media?parent=3403"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}