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Paper Session 8

Thursday, 4 April 2019 | 14:00 - 16:00 | RMIT University


Track 1: Digital Transformation of Public Services and Governments

Digital transformation focuses on the use of digital technologies to improve access to government information previously held in physical formats; to modernise and provide digital access to public services provided to citizens, businesses, and other stakeholders; to automate internal operations of government organizations; and to improve productivity through the benefits of electronic governance. This track is dedicated to the research that study digital transformation for internal processes, structures, and working practices of the government organizations, at every level, to benefit citizens and businesses.



  • Evaluation of the Public Value of E-Government Services in Ethiopia: Case of Court Case Management System by Alemayehu Tsegaye and Lemma Lessa
  • Study of E-governance and online donors for achieving financial resilience post natural disasters by Abhishek Behl, Pankaj Dutta and Meena Chavan
  • E-Toll Laut: Blockchain Port as the Key for Realizing Indonesia’s Maritime Fulcrume by Muhammad Iqbal Hafizon, Adhi Wicaksono and Fabian Nur Farizan
  • Bringing transparency and trust to elections: using blockchains for the transmission and tabulation of results by Adrià Rodríguez-Pérez, Pol Valletbó-Montfort and Jordi Cucurull
  • How to Master the “E”: Tools for Competence Identification, Provision and Preservation in a Digitalized Public Sector by Nadine Ogonek, Michael Räckers and Jörg Becker
  • What is the role of New Generation of ICTs in transforming government operation and redefining State-citizen relationship in the last decade? by Shuhua Liu, Liting Pan and Yupei Lei


Track 1 Chair
João Carvalho
United Nations University (UNU-EGOV)
Track 1 Chair
Sehl Mellouli
Laval University
Track 1 Chair
Theresa Pardo
Center for Technology in Government