The existence and application of assessment instruments increase the likelihood of success of digital transformation initiatives at different levels (i.e. municipal, regional, national, international) and in different domains of the public sector (i.e. healthcare, education, justice, security, environmental planning, etc.). This track examines the methods, frameworks and tools for measuring various aspects of Digital Governance development and progress, such as service provision efficiency, organisational-semantic-technological-legal interoperability, data quality, digital skills maturity, citizen engagement, infrastructure readiness and more. The track invites papers presenting methods and instruments that can be used to monitor and assess the progress of Digital Governance transformation and to analyse the relationship between public policy and society, especially on how public services delivery is transferred to citizens, not excluding reflections or enhancements on existing assessment methods, currently in use by nations or international organisations.
#8 - An Empirical Framework for Digital Government Assessment by Sushil Prakash, Ilaventhan Gunalan
#11 - Requirements of the Digital Society for the Governance Assessment Methods by Roumiana Tsankova, Joanna A Alexieva
#36 - Participation of Persons with Disabilities in Grassroots Organizations (OBPPs) Through the Community Integration System (SINCO) by Jean C Marquez, Aryam A Salazar, Jorbin A Martinez, Rosa Sanchez
#51 - Assessment of Organizational Interoperability in e-Government: Α New Model and Tool for Assessing Organizational Interoperability Maturity of a Public Service in Practice by Vicky Margariti, Dimosthenis Anagnostopoulos, Anastasia Papastilianou, Teta Stamati, Sofia Angeli
#94 - The Evolution of African e-Government Websites: A Comparative Analysis by Abebe Rorissa, Emmanuel Sebastian Udoh
#96 - Assessing the Quality of E-Government Services for Entrepreneurship: A Comparative Study in Russia's Regions by Alexander M. Pakhalov, Natalia A. Rozhkova, Charalampos Alexopoulos