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Paper Session 12

Friday, 5 April 2019 | 14:00 - 16:00 | Room PERTH (016.07.002)


Track 1: Digital Transformation of Public Services and Governments

Digital transformation focuses on the use of digital technologies to improve access to government information previously held in physical formats; to modernise and provide digital access to public services provided to citizens, businesses, and other stakeholders; to automate internal operations of government organizations; and to improve productivity through the benefits of electronic governance. This track is dedicated to the research that study digital transformation for internal processes, structures, and working practices of the government organizations, at every level, to benefit citizens and businesses.



  • #113 - e-Government Public Value Chain: Creating Value before Measuring Outcomes | Olusegun Agbabiaka
  • #115 - Implanting IT Applications in Government Institutions: A Process Model Emerging from a Case Study in a Medium-Sized Municipality | Irving Reascos, João Álvaro Carvalho, Sonia Bossano
  • #132 - Mobile Applications in Central Government of Brazil and Portugal | Débora Dutra, Delfina Soares
  • #133 - Understanding Strategic Alliances in the Public Sector: the case of Brazilian DMV | Beatriz Barreto Brasileiro Lanza, Luciana Rigotto, Élita Martins de Andrade, Andréa Paula Segatto, Márcia Ramos May
  • #170 - Public-Private Partnerships in Municipal Wi-Fi: Optimising Public Value | Ian McShane


Chair - Doctoral Colloquium
João Álvaro Carvalho
University of Minho
Chair - Track 1
Sehl Mellouli
Laval University
Chair - Track 3
Theresa Pardo
Center for Technology in Government, University at Albany (SUNY)

Ministry of Digital Governance of the Hellenic Republic