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Paper Session 12

Thursday, 2 April 2020 | 14:00 - 16:00 | Room Aphrodite


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Digital Governance Assessment Methods

The existence and application of assessment instruments increase the likelihood of success of digital transformation initiatives at different levels (i.e. municipal, regional, national, international) and in different domains of the public sector (i.e. healthcare, education, justice, security, environmental planning, etc.). This track examines the methods, frameworks and tools for measuring various aspects of Digital Governance development and progress, such as service provision efficiency, organisational-semantic-technological-legal interoperability, data quality, digital skills maturity, citizen engagement, infrastructure readiness and more. The track invites papers presenting methods and instruments that can be used to monitor and assess the progress of Digital Governance transformation and to analyse the relationship between public policy and society, especially on how public services delivery is transferred to citizens, not excluding reflections or enhancements on existing assessment methods, currently in use by nations or international organisations.


#100 - The Online Discourse as a Form of E-Participation: The Experience of Internet Discourse Research by Olga Filatova, Daniil Volkovskii

#170 - Developing a Model to Readiness Assessment of Open Government Data in Public Institutions in Colombia by Mariutsi A Osorio-Sanabria, Ferney Amaya, Mayda González-Zabala

#194 - Establishing Relational Trust in e-Participation: A Systematic Literature Review to Propose a Model by Naci Karkin, Burcu Demirdöven, Ecem Buse Sevinç Çubuk

#204 - The Public Security Tests of Brazilian E-Voting System is a Good Assessment Method to Electronic Democracy by Rodrigo Cardoso Silva

#208 - HSWAI: A Health Sector Website Assessment Instrument by Dimitrios Sarantis, Delfina Soares, Joana Carvalho

#219 - Global Open Government Data: Status and Trend by Wai Min Kwok, Vincenzo Aquaro, Zheng Lei, Xinyu Qi


Chair - Paper Session 6, 12; Chair - Invited Session 3
Alexandre Barbosa
Chair - Paper Session 6, 12
Delfina Soares
United Nations University (UNU-EGOV)