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Track 6: Digital Governance Assessment Methods


Thursday, 2 April 2020 | - | Harokopio University of Athens


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The existence and application of assessment instruments increase the likelihood of success of digital transformation initiatives at different levels (i.e. municipal, regional, national, international) and in different domains of the public sector (i.e. healthcare, education, justice, security, environmental planning, etc.). This track examines the methods, frameworks and tools for measuring various aspects of Digital Governance development and progress, such as service provision efficiency, organisational-semantic-technological-legal interoperability, data quality, digital skills maturity, citizen engagement, infrastructure readiness and more. The track invites papers presenting methods and instruments that can be used to monitor and assess the progress of Digital Governance transformation and to analyse the relationship between public policy and society, especially on how public services delivery is transferred to citizens, not excluding reflections or enhancements on existing assessment methods, currently in use by nations or international organisations.

CHAIRS / SPEAKERS


Chair - Track 6
Alexandre Barbosa
CETIC.br
Chair - Track 6
Delfina Soares
United Nations University (UNU-EGOV)

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