Accepted papers

 Tuesday, 22 September 2020 | 13h00 – 16h00 (Eastern European Summer Time)

Doctoral Colloquium

Conditions influencing e-Participation: a cross-country comparative mixed methods analysis – Seulki Lee-Geiller

Public value creation through digital transformation in tax administration: a conceptual model proposal – Caroline Tuttman, Marie Anne Macadar

Online platforms of public participation: a deliberative democracy or a delusion – Jonathan Davies, Rob Procter

Towards an e-Government semantic interoperability assessment framework – Alexandros Gerontas


 Wednesday, 23 September 2020 | 12h00 – 14h00 (Eastern European Summer Time)

Paper Session 1: Artificial Intelligence and Internet of Things in Governance

Is the data fair? An assessment of the data quality of algorithmic policing systems – Emmanuel Sebastian Udoh

Evaluating the impact of artificial intelligence technologies in public services: towards an assessment framework – Colin van Noordt, Gianluca Misuraca,

Decision support grievance redressal system using sentence sentiment analysis – Rama Krushna Das, Manisha Panda, Harekrishna Misra

A first approach towards integrating computational argumentation in cognitive cities – Carlos Iván Chesñevar, María Paula González, Ana Maguitman, Elsa Estevez

Mapping crime descriptions to law articles using deep learning – Marco Vink, Niels Netten, Mortaza S. Bargh, Susan van den Braak, Sunil Choenni

Governments’ strategic stance toward artificial intelligence: an interpretive display on Europe – Gianluigi Viscusi, Aengus Collins, Marie-Valentine Florin

Using chatbots and life events to provide public service information – Anestis Stamatis, Alexandros Gerontas, Anastasios Dasyras, Efthimios Tambouris

Accelerating public service delivery in India: application of internet of things and artificial intelligence in agriculture – Charru Malhotra, Rashmi Anand


Paper Session 2: Distributed Ledgers and Blockchain Technologies in Governance

A new business model for digital governance of public records using blockchain – Sushil Prakash, Ilaventhan Gunalan

A development framework for blockchain technologies in digital government – Ioannis Koulizakis, Loukis Euripides

A legal framework for blockchain technology in Brazil – Rodrigo Cardoso Silva

New technology interventions including blockchain technology in land record and registry management in India – Anjali Kaushik

Blockchain technology to improve transparency in the Brazilian destatization process: the case of BNDES – Milber Fernandes Morais Bourguignon, Vanessa da Rocha Santos Almeida, Marie Anne Macadar


Paper Session 3: Security, Privacy and Ethics in Digital Governance

National cyber threat intelligence framework: an approach towards effective cyber threat detection and mitigation – R. S. Mani, Seema Khanna, Hariharan Muthuswamy

Vaccination drive and cyber threats in India – Jayan Vasudevan, Sreejith Alathur

Public and private healthcare organisations: a socio-technical model for identifying cybersecurity aspects – Kalliopi Anastasopoulou, Pasquale Mari, Aimilia Magkanaraki, Emmanouil G. Spanakis, Matteo Merialdo, Vangelis Sakkalis, Sabina Magalini

Evaluating privacy during the COVID-19 public health emergency: the case of facial recognition technologies – Luis Felipe M. Ramos

e-Governance for healthcare service delivery in India: challenges and opportunities in security and privacy – Swapnil Shrivastava, T K Srikanth, Dileep VS


 Wednesday, 23 September 2020 | 15h00 – 17h00 (Eastern European Summer Time)

Paper Session 4: Bridging Research and Practice in Governance and Policy-Making

The implementation of a digital curriculum on the local level: lessons from a Swiss case study – Tereza Cahlikova

Human biases in government algorithms – an example on sentiment analysis – Lőrinc Thurnay, Thomas J. Lampoltshammer

Change capability – an indicator-based case study on the example of the German refugee crisis – Kian Niroomand, Moreen Heine

Legal framework for self-driving cars: the case of Russia – Mikhail Bundin, Aleksei Martynov, Fedor Rumyantsev

On the science foundation of digital governance and transformation – Yannis Charalabidis, Zoi Lachana

SINCO GUÁRICO communication model: an experience of e-Governance in Venezuela 2019 – Augusto Perdomo, Winner Arteaga, Lennys Medina

Technological infrastructure for remote classes in Brazilian public schools during the COVID-19 pandemic – Edilaine de Azevedo Vieira, Álvaro Maximiliano Pino Coviello, Taiane Ritta Coelho

Mapping digital governance projects through complex networks – Loredana Bellantuono, Alfonso Monaco, Nicola Amoroso, Sabina Tangaro, Vincenzo Aquaro, Roberto Bellotti


Paper Session 5: Digital Governance in South-East Europe and the Mediterranean

Adapting national interoperability frameworks beyond EIF 3.0: the case of Greece – Victoria Kalogirou, Antonis Stasis, Yannis Charalabidis

Factors affecting cloud storage adoption by Greek municipalities – Niki Kyriakou, Loukis Euripides, Dimitropoulou Paraskevi

Defining a digital city strategy in a collaborative way: the case of Kavala, Greece – Yannis Charalabidis, Charalampos Papadopoulos, Athanasios Davalas

An executive project management approach to e-Government – Panagiotis Alexopoulos, Maria Smyrli, Vasilios Bagiokos, Ioannis Kokaras, Theodora Petroula

Digital transformation of public services and administration: a case study of Bulgaria – Linda Lee Bower


Paper Session 6: Digital Governance Assessment Methods

An empirical framework for digital government assessment – Sushil Prakash, Ilaventhan Gunalan

Requirements of the digital society for the governance assessment methods – Roumiana Tsankova, Joanna Alexieva

Participation of persons with disabilities in grassroots organizations (OBPPs) through the Community Integration System (SINCO) – Aryam Salazar Castillo, Rosa Sánchez Tortolero, Jorbin Martínez Medina, Jean Carlo Márquez González

Assessment of organizational interoperability in e-Government: a new model and tool for assessing organizational interoperability maturity of a public service in practice – Vicky Margariti, Dimosthenis Anagnostopoulos, Anastasia Papastilianou, Teta Stamati, Sofia Angeli

The evolution of African e-Government websites: a comparative analysis – Abebe Rorissa, Emmanuel Sebastian Udoh

Assessing the quality of e-Government services for entrepreneurship: a comparative study in Russia’s regions – Alexander M. Pakhalov, Natalia A. Rozhkova, Charalampos Alexopoulos

The online discourse as a form of e-Participation: the experience of internet discourse research – Olga Filatova, Daniil Volkovskii

Developing a model to readiness assessment of open government data in public institutions in Colombia – Mariutsi Alexandra Osorio-Sanabria, Ferney Amaya-Fernández, Mayda González-Zabala


 Thursday, 24 September 2020 | 12h00 – 14h00 (Eastern European Summer Time)

Paper Session 7: Digital Transformation of Public Services and Administration

Interplay of core-competencies leading to the implementation of future-oriented and sustainable e-Governance: a mixed method research – Apeksha Hooda

The role of open data in enabling fiscal transparency and accountability in municipalities in Africa: South Africa and Nigeria case studies – Paul Kariuki, Jude A. Adeleke, Lizzy Oluwatoyin Ofusori

E-Government in Poland in public data and opinions of Poles: empirical analysis – Izabela Kapsa, Magdalena Musiał-Karg

Impression Analysis of Trending Topics in Twitter with Classification Algorithms – David Valle-Cruz, Asdrúbal López Chau, Rodrigo Sandoval-Almazán

Connecting the unconnected: innovations in mobile government in the Indian state of Andhra Pradesh – Sundar Balakrishna

Identifying design principles for proactive services through systematically understanding the reactivity-proactivity spectrum – Regina Erlenheim, Dirk Draheim, Kuldar Taveter

Cross-administration comparative analysis of open fiscal data – Fathoni A. Musyaffa, Jens Lehmann, Hajira Jabeen

Technology adoption for emergency preparedness and response in rural areas: identifying the main determinants – Yenisel Gulatee, Qianli Yuan, Mila Gasco-Hernandez, J. Ramon Gil-Garcia, Megan Sutherland-Mitzner, Theresa A. Pardo


Paper Session 8: Open and Collaborative Governance

Social media enabled e-Participation: a lexicon-based sentiment analysis using unsupervised machine learning – Vicente A. Pitogo, Christine Diane L. Ramos

Behavioral factors influencing the opening of government data by civil servants: initial findings from the literature – Fernando Kleiman, Sebastiaan Meijer, Marijn Janssen

From open budget to participatory budgeting in the context of the Eurasian Digital Agenda – Radomir Bolgov, Andrei Chugunov

Problem areas in e-Participation: a systematic review – Raissa Angie Daniela Quintero-Angulo, Jenny Marcela Sánchez-Torres, Diana Marcela Cardona-Román

Municipalities e-Participation initiatives through Facebook: citizens perspective – Ayman Alarabiat, Delfina Soares, Elsa Estevez

Government ICT-based cross sectoral collaboration strategy for financial support of low-income families during the COVID-19 pandemic – Anil Yasin Ar, Asad Abbas

Exploring the case of a local food bank to understand information technology use in government information networks – Joana Carvalho, Rui Dinis Sousa


Paper Session 9: Smart Cities and Regions

Sociocultural information urban space in smart city context – Vitalina Karachay, Dmitry Prokudin, Olga Kononova, Daria Pilyasova

Determinants of mobile health application awareness and use in India: an empirical analysis – Rajesh R. Pai, Sreejith Alathur

Characterising smart initiatives’ planning in Smart Cities: an empirical analysis in Spanish Smart Cities – Manuel Pedro Rodriguez-Bolivar, Cristina Alcaide-Muñoz, Laura Alcaide-Muñoz

Is your city fast enough to be smart? – Matthew Perkins

Governance innovations, digital transformation and the generation of public value in Smart City initiatives – Gabriela Viale Pereira, Luis F. Luna-Reyes, J. Ramon Gil-Garcia

Research needs for disruptive technologies in smart cities – Gabriela Viale Pereira, Maria Wimmer, Alexander Ronzhyn

Clearing the existing fog over the smart sustainable city concept: highlighting the importance of governance – Luiza Schuch de Azambuja, Gabriela Viale Pereira, Robert Krimmer

Smart city collaboration model: a case study of university-city collaboration – Lill Sarv, Kristel Kibus, Ralf-Martin Soe


 Thursday, 24 September 2020 | 15h00 – 17h00 (Eastern European Summer Time)

Paper Session 10: Legal Informatics

Deep learning based multi-label text classification of UNGA resolutions – Francesco Sovrano, Monica Palmirani, Fabio Vitali

Better access to law by codification and consolidation of legal acts: the case of the Hellenic Law Codification Portal – Antonios Stasis, Vassiliki Dalakou, Ilias Karakatsanis, Loukia Demiri, Georgia Valatsou, Dimitrios Sarantis

Digitizing parliaments: a case study of Serbia – Stevan Gostojić, Biljana Ledeničan, Nenad Grši

User-centric decision support system design in legal informatics: a typology of users – Shefali Virkar, Charalampos Alexopoulos, Stefania Stavropoulou, Sofia Tsekeridou, Anna-Sophie Novak

Architecting an innovative big open legal data analytics, search and retrieval platform – Stefania Stavropoulou, Ilias Romas, Sofia Tsekeridou, Michalis Avgerinos Loutsaris, Thomas Lampoltshammer, Lőrinc Thurnay, Shefali Virkar, Guenther Schefbeck, Nektarios Kyriakou, Zoi Lachana, Charalampos Alexopoulos, Yannis Charalabidis

Legal informatics from the aspect of interoperability: a review of systems, tools and ontologies – Michalis Avgerinos Loutsaris, Yannis Charalabidis

Application of enterprise integration patterns for the digital transformation of parliamentary control – Sotiris Leventis, Vasileios Anastasiou, Fotios Fitsilis

Law analysis to support public process design – Kaouther Mezaache, Latifa Mahdaoui


Paper Session 11: Artificial Intelligence and Internet of Things in Governance

An IoT application case study to optimize electricity consumption in the government sector – Teófilo T. Branco Júnior, Ilka M. Kawashita, Filipe de Sá-Soares, Claudio Monteiro

Recommendations for artificial intelligence implementation in African governments: results from researchers and practitioners of AI/ML – Tupokigwe Isagah, Albogast Musabila

The use of AI in public services: results from a preliminary mapping across the EU – Gianluca Misuraca, Colin van Noordt, Anys Boukli

What do governments plan in the field of artificial intelligence? Analysing national AI strategies using NLP techniques – Theodoros Papadopoulos, Yannis Charalabidis

Macao government fights the COVID-19 epidemics with the help of e-Government and big data – Lue Li

Building the right AI governance model in Oman – Halah Al Zadjali

Identifying the public interest in COVID-19 contact tracing apps in Switzerland based on online search behavior – Christoph Glauser, Loris Schmid, Mascha Kurpicz-Briki


Paper Session 12: Digital Governance Assessment Methods

Establishing relational trust in e-Participation: a systematic literature review to propose a model – Burcu Demirdoven, Ecem Buse Sevinc Cubuk, Naci Karkin

The public security test of Brazilian e-Voting system: the challenges in pre-electoral observation – Rodrigo Cardoso Silva

HSWAI: a health sector website assessment instrument – Demetrios Sarantis, Delfina Soares, Joana Carvalho

Technology readiness revisited: a proposal for extending the scope of impact assessment of European public services – Ilenia Bruno, Georges Lobo, Beatrice Valente Covino, Alessandro Donarelli, Valeria Marchetti, Anna Schiavone Panni, Francesco Molinari

Evaluating global open government data: methods and status – Lei Zheng, Wai-Min Kwok, Vincenzo Aquaro, Xinyu Qi, Wenzeng Lyu

Digital governance assessment from the conceptualization of information infrastructures – Alandey Severo Leite da Silva, Antonio Alberto Teixeira

Measures to safeguard food security during COVID-19: the experience of the sowing plan in Venezuela – Aryam Salazar Castillo

Understanding the responsiveness of e-Governance platforms of Bangladesh – Saima Khan, Moinul Zaber


 Friday, 25 September 2020 | 12h00 – 14h00 (Eastern European Summer Time)

Paper Session 13: Industry and Public Sector Papers (part 1)

ThermiAir: an innovative air quality monitoring system for airborne particulate matter in Thermi, Greece – Panagiotis Symeonidis, Pantelis Mitropoulos, Simeon Taskaris, Theodoros Vakkas, Eleni Adamopoulou, Dimitrios Karakirios, Vasileios Salamalikis, Georgios Kosmopoulos, Andreas Kazantzidis

Linked government data hub, an ontology agnostic data harvester and API – Victoria Kalogirou, Sander Van Dooren, Ilias Dimopoulos, Yannis Charalabidis, Jean-Paul De-Baets, Georges Lobo

Enabling anonymous whistleblowing through online reporting mechanisms in Brazil – Bárbara Luiza Coutinho do Nascimento, Alexandre Rodrigues de Oliveira

ReBrain Greece: the Greek case of collective intelligence ecosystem for governmental decision making – Dimitris Panopoulos

Effective inclusion of citizens through e-Governance services: case study of direct benefit transfer in India – Rajan Gupta, Saibal K. PaL

Selecting indicators for the Smart City Pilot in Knowledge Oasis Muscat (KOM), Sultanate of Oman – Shaima Al Mahrooqi, Judy Backhouse

Facilitating cross-sectoral digital product development – Ralf-Martin Soe

Methods and tools in the early stages of legislation – Moreen Heine, Matthias Schmid

Agility in public sector IT projects – Maria Dietel, Moreen Heine


Paper Session 14: Digital Transformation of Public Services and Administration

Framework to prioritize digital transformation initiatives based on the country’s development impact – Denisse Cañete, Romina Torres, Rodrigo Salas, Hernan Astudillo

Who drives data in data-driven governance? The politics of data production in India’s livelihood program – Rajesh Dinesh Hanbal, Amit Prakash, Janaki Srinivasan

The role of organizational citizenship behavior and strategic alignment in increasing the generation of public value through digital transformation – Edimara M. Luciano, Guilherme C. Wiedenhöft

Exploring digital government transformation: a literature review – Giovanni Liva, Vaida Gineikyte, Cristiano Codagnone, Egidijus Barcevicius, Gianluca Misuraca

Historical and prospective analysis of the military police of Paraná: from horse policing to digital governance – Felipe Haleyson Ribeiro dos Santos, Edson Ronaldo Guarido Filho, Taiane Ritta Coelho, Jair Aurelio Santos Dias Antunes

Is the GaaP wider than we think? Applying a sociotechnical lens to Government-as-a-Platform – David Jamieson, Rob Wilson, Mike Martin


 Friday, 25 September 2020 | 15h00 – 17h00 (Eastern European Summer Time)

Paper Session 15: Industry and Public Sector Papers (part 2)

How data vocabulary standards enhance the exchange of information exposed through APIs: the case of public service descriptions – Emidio Stani, Florian Barthélemy, Kareljan Raes, Maxime Pittomvils, Miguel Alvarez Rodriguez

The EIF monitoring mechanism – Federico Chiarelli, Barbora Kudzmanaite, Giorgio Cacciaguerra Ranghieri, Miguel Alvarez-Rodriguez

Digital fulcrum shifts to go beyond BAU-on-steroids – Ajit George Paul

On the impact of technology on the workforce of government – Evert-Jan Mulder, Renz Davits

Digital transformation in higher education institutions: a case study of Baze University Abuja, Nigeria – Rislana Abdulazeez Kanya

Petrobras’ operation center: an oil and gas Brazilian company case – Luiz Felipe Ribeiro Barbalat Queiroz, Marie Anne Macadar

Towards a register-based census in Oman – Ali Hussain Al-Lawati, Luís Soares Barbosa

Key indicators for justice: evidence-based research for policy-making – Mariana Lameiras, Maria João Costa, Soumaya Ben Dhaou, Delfina Soares


Paper Session 16: Smart Cities and Regions

A taxonomy of measures for smart cities – Judy Backhouse

What makes a city smart? Reconsidering the core components in the Brazilian context – Beatriz Barreto B. Lanza, J. Ramon Gil-Garcia, Theresa A. Pardo

Towards a measuring framework for knowledge creation in smart cities – Andrea Ceballos-Zuluaga, Luis Daniel Benavides-Navarro, Victoria Eugenia Ospina-Becerra

Towards a COBIT5 approach to ICT governance requirements in smart cities – Luiz Claudio Diogo Reis, Simone Bacellar Leal Ferreira, Flavia Cristina Bernardini, Claudia Cappelli

Making the smart region transition: towards a conceptual and assessment framework – Harekrishna Misra, Adegboyega Ojo

Towards a good practices catalog for ICT governance in the Brazilian smart cities context – Luiz Claudio Diogo Reis, Simone Bacellar Leal Ferreira, Flavia Cristina Bernardini, Claudia Cappelli

Initiatives for smarter and more sustainable cities in two Brazilian cities: drivers, benefits and challenges – Lauro André Ribeiro, Maurício Kunz, Thaísa Leal da Silva, Letiane Benincá

Platforms real estate: a brief analysis of what the literature contains and lacks – Lucas Meirelles Toledo Ramos Batista